Everything about VAT reverse charge for B2B sales in the EU. How reverse charge works, when mandatory and how to arrange this in Shopify.
You invoice €5,000 to a Belgian company. On the invoice it states: “VAT reverse charge” and no VAT amount.
Your colleague asks: “Why didn’t we charge VAT? We’re selling from our country after all?”
The answer: VAT reverse charge.
For intra-community supplies - sales to companies in other EU countries - you may not charge domestic VAT. Instead, VAT is “reversed” to the recipient. The Belgian company handles Belgian VAT themselves.
This is not a choice. It’s mandatory according to EU VAT Directive Article 138.
Normal sale (within your country):
Intra-community supply (to Belgium):
The net effect for the customer is the same (€0 VAT paid). But the VAT goes via Belgium instead of your country.
It used to be different. For cross-border sales:
This was bureaucratic. Many applications, long waiting times, cash flow problems.
Since 1993 the EU has the reverse charge system. More efficient: VAT is directly handled in the correct country.
You must apply reverse charge if all conditions apply:
1. Intra-community supply
2. B2B transaction
3. Goods (not services)
4. Valid VAT number
5. Goods leave your country
Example 1: Apply reverse charge
Example 2: Don’t apply reverse charge
Example 3: Don’t apply reverse charge
If one condition doesn’t apply → no reversal, yes VAT.
On your invoice must be:
Standard invoice data:
Plus this text:
“VAT reverse charge - Article 138 EU VAT Directive”
Or shorter:
“Intra-community supply - VAT reverse charge”
Note: No VAT amount. No VAT percentage. Only the text that VAT is reversed.
Shopify charges VAT by default. Also for EU business customers. You need to arrange this yourself.
What Shopify does:
What should happen:
Process:
Disadvantage: Cumbersome, cash flow problem for customer, unprofessional.
The Tax Exemption App handles reverse charge automatically at checkout.
How it works:
At checkout:

On the invoice (via Shopify or your invoice app):
Advantage: Customer pays correct amount directly, no refund needed.
VAT reversal is not only on the invoice. You also have obligations towards tax authorities.
If you regularly sell to EU companies, you must file an ICS statement.
What is ICS?
When mandatory?
How to file? Via tax authority portal, per quarter.
EU Tax Exemption App exports all data you need for ICS.
You must be able to demonstrate that you have validated VAT numbers.
During audit tax authority asks:
Retention period: 7 years
With EU Tax Exemption App:
You trust that the customer has a valid VAT number. You apply reverse charge without checking VIES.
Risk:
Example:
You see a German address. You think: “EU country, no VAT.”
Risk:
You put on invoice: “Exempt from VAT” or “0% VAT”.
Problem: This is not the same as “VAT reverse charge”. With reverse charge it’s not exempt - it’s only handled in another country.
Correct: “VAT reverse charge” or “Intra-community supply - article 138”
You supply a lot to EU companies but don’t file ICS statement.
Risk:
Is VAT reverse charge mandatory or a choice? Mandatory. If all conditions apply, you must apply reverse charge. You may not choose to still charge domestic VAT.
What if the customer doesn’t have a VAT number? Then you’re required to charge domestic VAT. Without valid VAT number no reverse charge.
Must I check every VAT number? Yes. For every intra-community supply you must validate via VIES. This is legally required.
What about dropshipping? If you dropship (you sell, supplier ships), then:
Does this also work for services? Services have different VAT rules. For services often also reverse charge applies, but with different conditions. This article is about goods.
Must I mention VAT reversal on packing slip? No, only on the invoice. On the packing slip is the normal amount. Usually on packing slip no amount but only quantities.
VAT reverse charge is mandatory for intra-community supplies to EU companies with valid VAT number.
Core:
In Shopify:
Risks:
Solution: Automate with Tax Exemption App. Then reverse charge is correctly arranged, documented and compliant.
More guides:
Last update: November 2025.