Cancel Direct 1.1 introduces a new feature: non-cancellable product tagging. This enhancement allows merchants to designate specific products as non-cancellable, providing greater control over the cancellation process. By tagging selected items, you can prevent them from being included in customer-initiated cancellations, ensuring certain products or services remain committed once purchased. See more in our FAQ about this topic
Cancel Direct 1.0 introduces an easy cancellation process, saves customer support time, gains trust from your customers, reduces support tickets, improves customer satisfaction, and provides insights into why customers cancel to help improve your product.