Monday.com Shopify Integration

Connect Shopify to Monday.com. Automatically sync orders, customers, inventory, and refunds. Real-time updates, bi-directional sync, no code required.

TL;DR: Connect Shopify to Monday.com in minutes
Automatically sync orders, customers, inventory, and refunds from Shopify to Monday.com. No more manual data entry—your team sees real-time e-commerce data in their Monday boards, with full control over what syncs and how it’s organized.

  • Real-time sync: Orders appear in Monday.com within seconds
  • Customizable workflows: Map Shopify data to any Monday.com columns
  • Bi-directional updates: Update order status in Monday, sync back to Shopify
  • No code required: Set up in 5 minutes with pre-built templates

Your team manages operations in Monday.com, but your orders live in Shopify. Someone has to manually copy order details, update fulfillment statuses, and notify teammates when priority orders come in. As your store grows, this becomes hours of work every week—and mistakes happen. There’s a better way.

Why sync Shopify with Monday.com?

Monday.com is perfect for visualizing workflows, collaborating across teams, and tracking progress. But without integration, your e-commerce data lives in a separate system. The Monday.com Shopify Sync bridges this gap:

Without IntegrationWith Integration
Manual copy-paste of ordersAutomatic order creation in boards
Team can’t see order statusReal-time visibility for all teams
Fulfillment updates done twiceUpdate once, syncs everywhere
No workflow automationTrigger actions based on order data
High-value orders get missedAuto-assign to account managers

What syncs from Shopify to Monday.com?

The app brings your entire e-commerce operation into Monday.com:

Orders

  • Order details: Order number, total, currency, payment status
  • Customer info: Name, email, shipping address, phone
  • Line items: Products ordered with SKU, quantity, price
  • Fulfillment status: Unfulfilled, partial, fulfilled, delivered
  • Tags & notes: Custom Shopify tags and order notes
  • Financial status: Paid, pending, refunded, partially refunded

Customers

  • Customer records: New customers automatically added to Monday
  • Contact details: Email, phone, address
  • Order history: Total orders, lifetime value, tags
  • Marketing consent: Email/SMS subscription status

Abandoned Carts

  • Cart details: Items left in cart, total value
  • Customer info: Email (if provided), browsing session
  • Recovery workflows: Assign to sales team for follow-up

Inventory Levels

  • Stock tracking: Current inventory per variant
  • Low stock alerts: Trigger production orders automatically
  • Multi-location: Track inventory across warehouses

Refunds & Draft Orders

  • Refund tracking: Amount, reason, status
  • Draft orders: Quotes and custom orders from Shopify POS

Use cases: How teams use Monday + Shopify

1. Order Fulfillment Pipeline

E-commerce operations teams track orders from payment to delivery:

  • Board setup: Columns for “New → Processing → Packed → Shipped → Delivered”
  • Automation: When status changes to “Shipped”, update Shopify fulfillment with tracking number
  • Team visibility: Warehouse sees pending orders, CS team sees shipped orders

2. High-Value Order Management

Ensure VIP customers get white-glove service:

  • Filter rule: Orders over $500 create items in “VIP Orders” board
  • Auto-assign: Account manager gets notified instantly
  • Custom workflow: Quality check before shipping, personal thank-you note

3. Print-on-Demand Production

POD businesses coordinate design, printing, and fulfillment:

  • Board structure: “Design Queue → Print → QC → Ship”
  • Line item details: Each product variant shows personalization requirements
  • Timeline view: See production bottlenecks at a glance

4. Customer Service Dashboard

Support teams handle inquiries faster with order context:

  • Linked data: Support ticket shows full order history in Monday
  • Update anywhere: CS rep updates order notes, syncs to Shopify
  • Status tracking: “Investigating → Waiting on warehouse → Resolved”

5. Wholesale & B2B Orders

Separate workflow for wholesale customers:

  • Filter by tag: Orders tagged “wholesale” go to dedicated board
  • Custom columns: PO number, payment terms, delivery date
  • Approval workflow: Orders over $5k require manager approval

Customization & Filters

Not all stores need to sync everything. Configure exactly what you want:

Filter TypeExampleUse Case
By order valueOnly orders > $100Focus on high-value orders
By tagOnly “wholesale” taggedSeparate B2B workflow
By fulfillment locationOnly “Warehouse A”Multi-location operations
By financial statusOnly paid ordersSkip pending payments
By product typeOnly “Custom Orders”Production tracking

Column mapping: Choose which Shopify fields map to which Monday.com columns. Use dropdown columns for status, text columns for tracking numbers, people columns for assignees.

Bi-Directional Sync

Updates flow both ways between Shopify and Monday.com:

Monday.com → Shopify

  • Fulfillment status: Mark as “Shipped” in Monday, auto-updates Shopify
  • Tracking numbers: Add tracking code in Monday, appears in Shopify
  • Order notes: Add internal notes in Monday, syncs to Shopify admin
  • Tags: Add tags in Monday, updates Shopify order tags

Shopify → Monday.com

  • Real-time updates: Order changes in Shopify update Monday within seconds
  • Refund tracking: Refunds issued in Shopify appear in Monday
  • Customer updates: Address changes, contact info updates sync automatically

Monday.com Sync vs. Zapier: What’s the difference?

Many merchants try Zapier first. Here’s why a dedicated app works better:

FeatureZapierMonday Sync App
Pricing$20-50/mo + task limits$15/mo unlimited syncs
Setup time30-60 minutes5 minutes
Real-time sync❌ 15 min delay✅ Instant
Line item details❌ Requires extra zaps✅ Included
Custom field mappingLimited optionsFull control
Bi-directional sync❌ Requires 2 zaps✅ Built-in
Filter optionsBasic filters onlyAdvanced rules
Task limits750-2000/monthUnlimited

Bottom line: Zapier is good for testing the concept. For production workflows, a dedicated app is faster, cheaper, and more reliable.

Pre-Built Templates

Get started in minutes with ready-to-use Monday.com board templates:

  • Order Fulfillment Pipeline: Track orders from payment to delivery
  • Customer Service Dashboard: Link orders to support tickets
  • Production Tracker: For print-on-demand and custom products
  • Wholesale Orders: B2B workflow with approval process
  • Abandoned Cart Recovery: Assign carts to sales team for follow-up
  • Inventory Management: Low stock alerts trigger reorder items

Each template includes pre-configured columns, automations, and notifications. Import with one click, customize to your needs.

Setup Guide

Connect Shopify to Monday.com in 3 steps:

Step 1: Install the app

Install from the Shopify App Store. Grant permissions to read orders, customers, and inventory.

Step 2: Connect Monday.com

Authenticate with your Monday.com account. Select which workspace and boards to sync data to.

Step 3: Configure sync rules

Choose what to sync:

  • Select data types (orders, customers, carts, inventory, refunds)
  • Set filters (by value, tag, location, status)
  • Map Shopify fields to Monday columns
  • Configure bi-directional sync options

Done! New orders start appearing in Monday.com immediately. Existing orders can be imported with one click.

Automation Ideas

Use Monday.com’s automation engine with your Shopify data:

  • When order value > $500: Notify account manager via email
  • When status = “Shipped”: Send customer email with tracking link
  • When due date approaches: Remind warehouse to pack order
  • When inventory < 10: Create item in “Reorder” board
  • When cart abandoned: Assign to sales rep for follow-up call
  • When refund requested: Create CS ticket in separate board

Security & Data Privacy

Your data is protected with industry-standard security:

  • OAuth 2.0 authentication: Secure connection to both platforms
  • No data storage: App only passes data between Shopify and Monday.com
  • Encrypted transmission: All data sent over HTTPS
  • GDPR compliant: Customer data handled per EU regulations
  • Revocable access: Disconnect anytime from Shopify admin

Pricing

Simple, transparent pricing based on your store size:

PlanPriceOrders/MonthIncludes
Starter$15/moUp to 500Orders, customers, basic sync
Professional$29/moUp to 2,000All features + abandoned carts
Business$49/moUnlimitedEverything + priority support

14-day free trial. No credit card required. Cancel anytime.

Frequently Asked Questions

Can I sync existing orders or only new ones?
Both. New orders sync automatically. You can also import historical orders with one click (last 60 days, or custom date range).

What happens if I update an order in Monday.com?
Changes sync back to Shopify based on your settings. For example, marking an order as “Shipped” in Monday can auto-update Shopify fulfillment status.

Can I sync to multiple Monday.com boards?
Yes. Use filters to route different order types to different boards. For example, wholesale orders go to “B2B Board” while retail orders go to “Fulfillment Board”.

Does this work with Shopify Plus?
Yes. The app works with all Shopify plans, including Plus, Advanced, and Basic.

What if I have multiple Shopify stores?
Each store needs its own app installation. You can sync multiple stores to the same Monday.com workspace but different boards.

Can I sync inventory updates back to Shopify?
Not yet. Currently, inventory syncs one-way (Shopify → Monday). Two-way inventory sync is on the roadmap.

How does this handle variants (size, color, etc.)?
Each line item includes the full variant title. For example, “T-Shirt – Blue – Large”. You can also map individual variant properties to separate columns.

What happens if the sync fails?
The app retries automatically. If a sync consistently fails (e.g., Monday.com board deleted), you’ll get an email notification with troubleshooting steps.

Can I filter orders by product?
Yes. Set rules like “only sync orders containing SKU starting with ‘CUSTOM-‘” to create product-specific workflows.

Does this work with Monday CRM?
Yes. You can sync customer data to Monday CRM, not just work boards. This allows you to track customer relationships alongside orders.

Get Started

Stop copying order data manually. Connect Shopify to Monday.com and let your team focus on growing the business instead of data entry.

Install Monday.com Shopify Sync now →

Questions about setup? Check our documentation and guides.

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